AuthorJohannes Norz

Johannes Norz is a Citrix Certified Citrix Technology Advocate (CTA), Citrix Certified Instructor (CCI) and Citrix Certified Expert on Application Delivery and Security. He frequently works for Citrix international Consulting Services and several education centres all around the globe. Johannes lives in Austria. He had been borne in Innsbruch (

Troubleshooting login problems with Citrix Gateway


last updated: April 26 2022 I am currently creating a slide deck for a CUGC event on May 11. It will be about securing Citrix (NetScaler) Gateway. During my work, I wanted to find out, what the cookie NSC_VPNERR is good for. After a successful login, its value is set to 3 (Citrix ADC 13.0, it’s not documented). With most of the current browsers, you have to press F12 to see the...

Add pop-up windows for certain countries from Citrix ADC/NetScaler


Recently, I had to add a pop-up window to a webpage. It should display every time users from a certain region surfs to this site. In this very case, it’s been information on Putin’s war against Ukraine. My customer’s idea had been to bypassPutin’s ban of information. However, however, did not want to touch each and every page, and it had to be dependent on the country:...

Blocking SPAM in a guest book


Recently I had a SPAMer here in my blog, who wanted to place his links here. I don’t know why he had chosen this blog, in particular, I also don’t know what he expected from it, because all entries here are moderated. I have always approved all entries, that had been professionally appropriate, but I do not allow SPAM. But, of course, it’s overhead for me. Anyway, no matter why...

Reply with a valid A or AAA record to every misspelled request


If someone makes a typing error when entering the domain name, he will not get a valid response. This is a typical example: You can clearly see: The response got an NXDOMAIN status, a non-existing domain. This, however, is not always desired, instead, you might want to return an IP address. It should have looked like this: This time, you see an answer section. The IP address is the IP address of...

Extending /var on a Citrix ADC/NetScaler VPX


There is a question coming up every now and then: How to extend space on a Citrix ADC formerly called NetScaler. First of all: There is absolutely no supported way to do so! With this in mind, we can continue. Is there a real need to extend the disk space? The answer is no. There is plenty of space for all needs. You said, there is space enough, why did I run out of diskspace? That’s hard...

Mitigation for Log4J (CVE-2021-44228)


Last update: December 22nd 2021 Many of us, today, struggle with the Log4J security issue (CVE-2021-44228). It will take a long time to fix all apps, as the Apache log4J framework is built deep into several apps. For many of my customer’s apps, it’s still not clear, if whether they are affected, or not. At the same time, there are already exploits out there, allowing attackers to get shell access...

Securing Citrix Gateway using Citrix ADC Bot Management, Citrix Web Application Firewall and DOS-Protection


last update: February 21st 2022 Recently, I had been asked, how to protect a gateway from threads. It’s easy, I thought, Citrix ADC has everything needed in good quality: A Bot Management, Web Application Firewall (WAF), and AppQoE (Application quality of experience, a DOS protection feature). So nothing easier than that: Create the policies desired and bind them to the gateway. Shortly...

Need for speed?


HTTP v3 and HTTP v2 on a Citrix ADC / NetScaler last update: February 28th 2022 HTTP/1.0 and HTTP/1.1 are dead. They are inefficient plain text protocols. The amount of data to be transferred is huge and latency is a big problem, mostly for intercontinental connections. But what alternatives do we have? Are there alternatives? A view on the history of HTTP HTTP/0.9 – The one-line protocol The...

Citrix ADC / NetScaler: How to find out, which users use which Ciphers?


There is something I frequently get asked for: How can we find out, which users use which ciphers? Will Citrix ADC show this information? Does ADM show it? A simple answer would be: No chance, ADC can’t do it at all. ADM – however – can do. If you don’t like ADM (I’d wonder why) you can’t. Let’s not make things that simple. We all are engineers. The word...

Export Citrix ADC (NetScaler) Syslog and TCP connection tables into Microsoft Excel


I recently had been asked, if it would be possible to export syslog files and the TCP connection table into Microsoft Excel. Exporting Syslog to Microsoft Excel Exporting the syslog file is quite simple: It’s just a tiny bash script: rm /var/log/output.csv while read -r month day time servity ip date timezone hostname ppe spacer msg; do printf "%s;" "$month $day $time" "$servity" "$ip"...

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